Testing the Sign Up Snippet
To check if the conversion snippet is properly installed, follow these steps:
Go to your settings page.
Click on the open your website link
Create a test sign up (so sign up to your own tool)
Refresh the page:
If installed correctly, it will show 'verified' when refreshing the page.
If not installed correctly, the status will not change.
Common Mistakes
The tracking script is not installed on the page where the snippet is triggered.
The actual email attribute isn't being sent. Instead of sending a placeholder (e.g., [email protected]), you must send the actual email of the user.
Conversion Snippet Returns a Value
If the email variable is not captured by the conversion snippet, the conversion will not be processed, resulting in a "no conversion" error.
In the conversion snippet, there is a compulsory variable that needs to be sent back to Reditus:
javascript
Copy codegr('track', 'conversion', {
Success Scenario:
If the email value exists and is correctly passed, the conversion will be registered:
javascript
Copy codegr('track', 'conversion', {
Failure Scenario:
If the email value is undefined, the conversion will not appear on your dashboard:
javascript
Copy codegr('track', 'conversion', {
Debugging
To verify the issue, you can copy the snippet:
javascript
Copy codegr('track', 'conversion')
and run it in Google Chrome’s Developer Console. If there is an error, it will show that the email value is undefined.
If the email value is not passed correctly, the conversion snippet won't run, and even if initiated, an undefined value would be rejected by Reditus servers, leading to the "no conversion" error in the dashboard.