Customer Success

Want to increase your SaaS contract length to boost your startup growth? Get new ideas by reading our blog to boost your growth.

In this post, we’ll look at eight strategic ways for you to reduce your churn rate and keep your users happy.

Discover the benefits of using NPS to measure customer loyalty and satisfaction. How to use it effectively, tips on measuring and improving it.

Looking to get more revenue from your current clients? Learn about strategies on how to increase your CLV without raising your prices.

Want to learn how to align your sales process with the customer Journey, and why you should care? Read our blog now.

In this episode Jacky and Daniel meet with Joran Hofman, CEO of Reditus, exploring the topic of:– What is the difference between customer success, sales, customer support and community manager – …

How to implement customer success from scratch in your SaaS? Read More »

Learn some key strategies for building a loyal customer base. A good customer retention will accelerate your SaaS growth.

Churn is the silent killer of SaaS businesses. But you can do some things to reduce it. See 6 practical strategies on decreasing SaaS churn.